Where is the PUD building fiber and how do I know if I am eligible?
Olympic Fiber Corridor: (Purple) Includes portions of Quilcene, Gardiner, Discovery Bay, Chimacum. Eligibility Rules: Grant covers all costs to build fiber to first 60% of homes and businesses in project area.
Inbetweens: (Pink) Includes portions of Quilcene, Gardiner, Discovery Bay, Chimacum. Eligibility Rules: Grant covers all costs to build fiber to first 60% of homes and businesses in project area.
Jefferson North: (Orange) Includes portions of Discovery Bay, Cape George, N. Hastings, Marrowstone, Woodland Hills. Eligibility Rules: Grant covers all costs to build fiber to first 60% of homes and businesses in project area.
East Discovery Bay: (Green) Includes parts of Hwy 20 and Anderson Lake Rd. Eligibility Rules: Grant covers all costs to build fiber to first 70% of homes and businesses in project area.
PT Business Fiber: (Red) Includes the Port Townsend Business District extending from Fort Worden to Glen Cove. Eligibility Rules: Businesses only, must be located within project boundary and have UBI to participate.
SE Jefferson County: (Blue) Extends from Chimacum to Ludlow to Coyle. Project is open for registration at this time. Grant covers all costs to build fiber to first 65% of homes and businesses in project area.
When can we expect service?
For the latest fiber construction timelines and to see all of the PUD's fiber built thus far, please visit: www.jeffpud.org/broadband-maps/
What does it cost per month?
The PUD operates an open access network. That means that any qualified provider can offer services over the network. The PUD currently works with a handful of local service providers on our legacy wholesale network. A list of these providers is available here. Service can also be obtained directly from the PUD.
Service from the PUD: Home internet services from the PUD start at $65/month for 150/150Mbps service and includes a 1Gig WiFi router. We also offer an automatic $20 discount to customers enrolled in our low-income program. 1-Gig home service starts at $75/month. Additional speeds and packages are available.
Business Internet service starts at $100/month for 1/1Gbps speeds and includes a static IP address for PCI compliance and a 1Gbps Wifi router. More info in the Services tab at the top.
What about my Outbuilding or Shop?
Grant or loan funded installation is limited to one registration per monthly service. Which means that we can build fiber to your home and ADU, or your home and barn/shop, but you’d have to have monthly services for each. If you want to share one service with multiple locations on your property, you will need to pay for the installation of CAT-5 or CAT-6 cable between the structures to connect them. If you are trying to connect a structure very near to your main service location, a WiFi mesh unit may be able to do the job.
We are doing ground work now, what size conduit should I install?
1” Schedule 40 conduit is our minimum standard for communications conduit. See attached spec sheet for more information.
What's so great about fiber, anyway?
Fiber internet is approximately 1000+ times faster that most DSL, which uses copper phone lines to transmit internet over the same connection. In rural Jefferson County many DSL customers cannot get download speeds greater than 10Mbps, and some struggle to get upload speeds of 1Mbps.
Fiber internet is approximately 100 times faster than average cable internet speeds. Fiber uniquely delivers the same speeds up and down. Why is that important? If you've ever had to turn off your video feed during a remote meeting or school session it was because your internet connection did not have enough bandwidth to UPLOAD your video. Most non-fiber internet technologies prioritize download speeds over upload speeds. Low upload speeds hinder participation in video conferencing for online meetings, remote learning, and telemedicine.
Though cable internet can provide download speeds up to 1Gbps, the technology is very limited in upload speeds (often 20Mbps or less). Cable networks are also designed to be oversubscribed. What does that mean? It means that multiple subscribers share a limited amount of data, and when everyone is using it at the same time, speed and performance degrades. If you paid for Gig or 250Mbps cable internet, but still found your service buffering when trying to watch a movie at 8pm, this is why.
Satellite internet can provide broadband speeds, but suffers from lag times that make online meetings and online gaming difficult. Satellite and cellular connections also tend to cost more than wired service for the same amount of data and have serious limitations on coverage. Physical blocks, like mountains, trees, and buildings can negatively impact service greatly.
Why is the PUD getting into the internet business?
The COVID-19 pandemic made it clear that access to broadband internet is essential. But in rural, geographically isolated Jefferson County, quality high-speed internet has only been available in a handful of more densely populated areas. Residents outside of these few areas lack access to internet that allows them to participate successfully in online meetings, remote schooling, and telemedicine. Some lack access to any internet at all, or try to make do with expensive and less reliable satellite or cellular connections.
In 2021, the Washington State Legislature passed laws that allowed PUDs to sell RETAIL internet service providers. Previously, PUDs could only sell WHOLESALE access, meaning they could build the fiber to the property, but another business had to come in and turn the internet on and send the bill and collect the payment. RETAIL means PUDs can build a fiber to a home or business and provide the internet service directly to the customer, the same way that it does for water and electric service. Providing RETAIL service means that customers will be guaranteed at an affordable, reliable, high speed service. It also greatly improves the PUD's ability to recover the costs of building new fiber, especially in rural areas.
More Questions?
The best way to learn more about the PUD's fiber internet expansion plans is to email specific questions to customerservice@jeffpud.org.
Questions? Please contact our team by calling: (360) 385-5800.